Order cancellation

We understand that plans change. That's why all orders can be canceled or changed within 12 hours of purchase — no questions asked.
If your order has already been processed or shipped, unfortunately, we can no longer cancel it.

To request a cancellation, contact us at support@buisde.com within 12 hours of your order confirmation.

Refunds

Your satisfaction is our top priority. If you're not happy, we're not happy — and we’ll make it right.

We offer the following money-back guarantees:

• Full refund if your item doesn’t arrive.

• Full refund if your item doesn’t arrive within the guaranteed timeframe (45 business days, not including 1–3 days processing).

• Full or partial refund if the product is significantly not as described.

Refunds are not available in the following cases:

• If you entered the wrong shipping address.

• If delivery is delayed due to customs clearance or events beyond our control (e.g. natural disasters, postal strikes).

Easy Returns – 30 Day Guarantee

All purchases are protected by our 30-day money-back guarantee. If you're not 100% satisfied with your order:

• Contact us at support@buisde.com or via our Contact Us page.

• We’ll walk you through the return steps.

• Send the product back at your own expense.

• Once we receive the item, we’ll issue a refund or replacement — no hassle, no questions asked.

Please do not return items to us without prior authorization.